Frequently Asked Questions
Everything you need to know about your Oner Active gear.
How should I care for my Oner Active seamless leggings?
To maintain the compression and elasticity, we recommend washing your gear on a cold, gentle cycle (30°C) with similar colors. Avoid fabric softeners and tumble drying; instead, lay them flat to air dry.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK and EU, and 7-10 business days for international orders. You will receive a tracking link via email as soon as your order leaves our warehouse.
How do I know which size to choose?
Our activewear is designed to fit true to size with a compressive feel. Please refer to our detailed Size Guide on each product page, which includes measurements for bust, waist, and hips to help you find your perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay in supported regions.
